Location: London, Ontario, Canada

Applicants must be legally entitled to work in Canada at the time of application. Candidates must have one of the following to be eligible for consideration – Canadian Citizenship, valid Permanent Resident status, valid Protected Person status or a valid open Work Permit.

The Community Engagement Specialist plays a very important role in Big Blue Bubble’s social presence. This role will evangelize Big Blue Bubble’s people, culture and brand internally and externally by publishing meaningful content and engaging with our followers as well as being the voice of our players internally by adhering and analyzing feedback from player communities and social media channels. This role reports to the Marketing Director and works closely with Producers and Marketing Specialists for their assigned title(s).

In this position, you will be responsible for:

• Continuing to build our MSM player community across multiple channels and platforms
• Establishing new player communities on core platforms for new products 
• Be the voice of our players internally; gathering and analyzing user feedback from the communities and social media channels in order to deliver concise, actionable feedback to the game team
• Compassionately communicating with players directly on social media as well as replying to reviews
• Communicating bug fixes and user experience improvements internally to the game team; representing community needs to producers, game designers and QA
• Liaising with the company’s customer support team to keep a pulse on any developing issues
• Being the community expert for the game internally; staying on top of social trends, competitor pages and policies which may impact existing campaigns and community management processes
• Creating innovative campaigns that drive engagement and growth 
• Planning and writing social media copy for a variety of social media platforms
• Defining and reporting on established KPIs which demonstrate success and ROI of community programs and content
• Delivering reports to key stakeholders within the organization on a weekly basis, or based on the needs of the product team
• Creating post mortem/learning summaries on notable community initiatives to be shared with the team on a regular basis
• Ad hoc projects and assistance as required

To be an effective team member, you will have:

• Degree or diploma in Marketing, Communication, Business, or an equivalent formation/experience
• 1-2 years of experience in marketing or community management, preferably in the video game industry
• Experience managing online communities and developing community engagement programs leading to proven growth of the community
• Ability to remain positive and objective when dealing with the emotions of users
• Thorough attention to detail
• Exceptional writing skills including messaging, content marketing, and storytelling
• Experience managing social media channels such as Twitter, Facebook, Instagram, LinkedIn, Discord and tools such as Hootsuite, Google Analytics

You also have the following attributes and skills:

• Expertise in primary social networks and an understanding of how to optimize content for them
• Understanding of community channels such as Discord, Reddit, forums, and more
• Familiarity with image and video editing software a plus
• Familiarity with live streaming software
• Advanced knowledge and understanding of video games

We know the above list is a lot. You don’t have to fill every single point. We each bring our own respective strengths to the table. Let us know which of the above is you and get in touch with us now to explore the opportunity further!

Big Blue Bubble is committed to employment equity. We encourage applications from queer, transgender, Indigenous, BIPOC, d/Deaf and disabled applicants. We are committed to inclusive, barrier-free recruitment and selection processes and work environments – if you require accommodations at any point in the application or recruitment process please submit them in confidence to careers@bigbluebubble.com.

To learn more about Big Blue Bubble, click here.

Application Form

A regal new Quad-Element Monster has been discovered: Tiawa! Give Tiawa the space it needs with an all-new Castle Upgrade.

Want to Discover the Dawn of Fire?

Download My Singing Monsters: Dawn of Fire below – Happy Monstering!

What’s New

Tiawa

We’ve spotted the crown-like head of a NEW Fire hybrid on the Continent: Tiawa! Buy or breed this regal Quad today.

Castle Upgrade

With a new Monster in the mix, the Castle’s starting to feel a little crowded! Not to worry, because a NEW Castle Upgrade has been added in Update 2.5.

Keep Up with the Monster-Handlers

Follow My Singing Monsters below to see everyone’s entries!

Watch the game’s new console release announcement trailer below.

Our final Anniversary Month surprise is here! Update 3.0.1 illuminates a Magical new destination: Light Island. Discover the first of the Light Monsters, reunite with Sooza, and prepare to shine a spotlight on new Light Monsters each week!

Get the update!

Choose your app store below to start playing. Happy Monstering!

What’s New

Update 3.0.1 Trailer

When an Anniversary Month party goes wrong, Kayna and its friends find themselves fumbling in the dark. But just who will Light their way home?

Light Island

Surprise! The fourth Magical Island has been unveiled, wrapping up our 8th Anniversary Month celebration. Light Island, sitting atop the Phosphora Titan, is a shimmering new Island surrounded by the brilliant Aurora Monstralis.

Light Element

Let there be Light! Light is the fourth and final Magical Element found in the Monster World.

Light Monsters

The Single-Element Fluoress is here to welcome you to Light Island! Like all Light Monsters, Fluoress looks a little drab when standing still. But once it starts performing, it truly comes alive! Keep an eye out for a NEW Light Monster stepping into the spotlight each week.

Sooza

You really thought Sooza wasn’t joining the Anniversary Month fun, huh? Well Sooza has finally blown its cover! This iron-lunged Pomily member has been living large on Light Island.

Light Island Wallpapers

Remember the discovery of Light Island forever with these free wallpapers for your desktop, phone, or tablet.

Keep Up with the Monster-Handlers

Follow My Singing Monsters below so you never miss new content or sales!

Get ready to grrrumble in the all-new Colossingum introduced in Update 3.0: our BIGGEST. UPDATE. EVER! The Colossingum is a new Island where the Monsters can compete in musical battles to get never-before-seen Monster Costumes, Decorations, Trophies, and more!

Get the update!

Choose your app store below to start playing. Happy Monstering!

What’s New

Update 3.0 Trailer

The Monsters are suiting up and preparing for a friendly musical showdown at the Colossingum in our new Update 3.0 trailer!

The Colossingum

The Colossingum is a unique new Island where Monsters can train and compete in thrilling musical battles to win Monsterrific rewards. Teleport a selection of Level 5+ Monsters from the Natural Islands to the Colossingum, send them to the Conservatory for training, and sign them up for challenging Colossingum Quests to win big! More Monsters and a new Versus (PvP) mode coming soon.

Colossingum Quests

Colossingum Quests are battle challenges where your best Monster team can go head-to-head and claw-to-paw with AI challengers. Scrap your way through campaigns to unlock limited-time Quests and win amazing rewards: Monster Costumes, Trophies, Medals, and Colossingum XP!

The Conservatory

Struggling to beat a tough Colossingum Quest? Send your Monster to the Conservatory to train up! Training at the Conservatory boosts their stats and teaches them new moves that can turn the tide in battle. Upgrade your Conservatory to train multiple Monsters at once!

Monster Costumes

Monster Costumes are accessories for your Monsters that can be won in Colossingum Quests or purchased in your Monster’s Costumes menu for Medals or Diamonds! Many Monster Costumes even award your Monster with special stat boosts… in addition to just looking really cool.

Medals & Colossingum XP

Compete in Colossingum Quests to start earning two new currencies: Medals and Colossingum XP! Medals can be used to buy Monster Costumes and Colossingum-exclusive Decorations. Colossingum XP helps you raise your Colossingum Level, which unlocks new rewards!

New Decorations

Spend your hard-earned Medals on a beautiful new collection of Colossingum-exclusive Decorations available in the Colossingum Market!

Trophies

Win a collection of shiny new Trophies in Colossingum Quests and place them on your other Islands to show off your achievements!

Anniversary Month on Gold Island

Gold Island has been redecorated with festive baloons, streamers and more to celebrate the game’s 8th Anniversary Month!

8th Anniversary Wallpapers

Celebrate the discovery of the Colossingum and our 8th Anniversary Month with these free wallpapers!

Keep Up with the Monster-Handlers

Follow My Singing Monsters below so you never miss new content or sales!

“The thing that excites me most about Foregone is that I’ve been playing it for months now, and I still find it incredibly fun to play.”

— Michael Hammond, Project Marketing Specialist at Big Blue Bubble

Read More

Lay on a Bed softer than a Cloud and sleep like a rock in the new Cloud and Cave Island Hotels, then fill your Outer Islands up with even more Prismatics… including the first-ever Prismatic Quad!

Want to Discover the Dawn of Fire?

Download My Singing Monsters: Dawn of Fire below – Happy Monstering!

What’s New

Outer Island Hotels

Are your Outer Islands bursting at the seams with Prismatic Monsters? Have no fear! You can now place unique Hotels on Cloud and Cave Island to give your Monsters a little vacation.

New Prismatic Monsters (Coming Soon!)

Look forward to new Prismatics emerging from the Prism Gate in the coming weeks, including the first-ever Quad-Element Prismatic!

Keep Up with the Monster-Handlers

Follow My Singing Monsters below to see everyone’s entries!

SummerSong is back, and this time with two familiar faces joining the fun: Tawkerr and Stoowarb on Earth Island! Hoola has also made its big return to usher in some SummerSong shenanigans, along with its cousins Rare Hoola and Epic Hoola in the weeks to come. But what’s that on the horizon…?

Enjoy SummerSong!

Head to your app store below to start playing. Happy Monstering!

What’s New

Do the Earthquake

Check out our SummerSong 2020 trailer below to hear a preview of the Earth Island Werdos and learn the hottest dance move of the year: the Earthquake! Speaking of quaking – just what is that rumbling in the distance?

Werdos on Earth Island

Stoowarb and Tawkerr have arrived on Earth Island! Buy each Werdo using Relics to hear their Earth-rocking lyrics – and check out their snazzy dance moves, too!

Hello Hoola

The Seasonal Monster of SummerSong is back: Hoola! Buy or breed this perky prankster all SummerSong long. Its dual-hooped cousin Rare Hoola will also be pulling some pranks of its own! Last but not least, keep and eye out for Epic Hoola‘s secret shows throughout SummerSong.

SummerSong Rocks, Trees + Decorations

Our collection of animated SummerSong Decorations are back for a limited time, along with Permanent SummerSong Rocks and Trees! These Seasonal Obstacle Decorations are only available during SummerSong, but they’ll keep their summery appearance all year ’round.

Keep Up with the Monster-Handlers

Follow My Singing Monsters below so you never miss new content or sales!

“After making mobile games for the better part of a decade, we wanted to make something that reminded us of the classic games we grew up with.”

— Naiha, Artist at Big Blue Bubble

Read the Version 0.7 Patch Notes